Terms of Use

1. Acceptance of Terms

By accessing and using the Sales Simulator platform, located at https://salessimulator.com.br, you agree to comply with and be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our services.

2. Service Description

The Sales Simulator is an AI-powered sales simulation platform designed to revolutionize sales team training and development. The platform offers:

• Realistic sales conversation simulations with advanced AI
• Performance analysis and personalized feedback
• Real-time performance metrics and reports
• Rankings and gamification for engagement
• Automatic team performance diagnostics

The service is specifically offered to accredited XP offices and their investment advisors.

3. Registration and User Account

To use Sales Simulator, you need to create an account by providing accurate and up-to-date information. You are responsible for:

• Maintaining the security of your account and password
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account
• Providing true, accurate, and complete information during registration

4. User Obligations

When using Sales Simulator, you agree to:

• Use the platform only for legitimate purposes and as provided in these Terms
• Not use the platform in a way that violates any applicable law or regulation
• Not interfere with or disrupt the platform's operation
• Not attempt to access restricted areas or other users' data without authorization
• Not reproduce, duplicate, or copy any part of the platform without permission
• Not use the platform to transmit viruses, malware, or malicious code

5. Intellectual Property

All content on the Sales Simulator platform, including but not limited to text, graphics, logos, icons, images, audio, videos, software, AI algorithms, and data compilations, is the property of Sales Simulator or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You do not have any ownership rights over the platform's content or functionality. Unauthorized use of this content may violate copyright, trademark, and other applicable laws.

6. Use of Artificial Intelligence

The platform uses artificial intelligence technologies, including OpenAI GPT-4o, to provide realistic simulations and performance analysis. You acknowledge that:

• Simulations are generated by AI systems and may contain inaccuracies or errors
• Analysis results are based on algorithms and do not constitute a guarantee of actual performance
• Sales Simulator is not responsible for decisions made solely based on platform analyses

7. Limitation of Liability

To the maximum extent permitted by law, Sales Simulator will not be liable for:

• Any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the platform
• Loss of data, profits, or business opportunities
• Interruptions, errors, or deficiencies in the service
• Actions or omissions by third parties, including AI service providers

The platform is provided "as is" and "as available", without warranties of any kind, express or implied.

8. Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of Sales Simulator at any time, with or without prior notice. We may also impose limits on certain features or restrict your access to parts or the entirety of the service without notice or liability.

9. Termination

We may terminate or suspend your account and access to the platform immediately, without prior notice, for any reason, including but not limited to violation of these Terms of Use. Upon termination, your right to use the platform will cease immediately.

You may also terminate your account at any time by contacting us through available support channels.

10. Applicable Law

These Terms of Use will be governed and interpreted in accordance with the laws of the Federative Republic of Brazil, without giving effect to any principles of conflicts of law.

Any dispute related to these Terms will be submitted to the exclusive jurisdiction of the competent courts of Brazil.

11. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will take effect immediately after publication on the platform. Your continued use of the service after such modifications constitutes your acceptance of the new terms.

We recommend that you periodically review these Terms to be aware of any changes.

12. General Provisions

If any provision of these Terms is found to be invalid or unenforceable, such provision will be modified and interpreted to achieve the objectives of such provision to the maximum extent possible under applicable law, and the remaining provisions will remain in full force and effect.

These Terms constitute the complete agreement between you and Sales Simulator regarding the use of the platform and supersede all prior agreements related to the same subject matter.

13. Contact

If you have any questions about these Terms of Use, contact us through the form below: